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COMPLIMENTARY IN-HOME
CONCIERGE SERVICE
As a special thank you to our most valued customers, Four Seasons has partnered with luxury bedding specialists Sobel Westex to provide an exclusive complimentary concierge service in the comfort of your home.
Let us prepare, iron and wash your linens and terry for you. We take care of every last detail of your new bed, linen and terry products, so all that’s left to do is drift off for a perfect night’s sleep.
US and Canada-based customers who spend over $20,000 USD on the Four Seasons Collection will receive an exclusive one-off visit from a Sobel Westex concierge, who will provide a specialized in-home linen and bedding preparation service.
The concierge will either install your new bedding to your exact requirements, or provide in-depth training to house staff. Either with staff observing, or with a hands-on training session with expert guidance and assistance from the concierge.
Additional pieces, such as spare bedding or terry sets that are not installed during the visit will be laundered, and prepped for storage. Items will be provided to the homeowner or their house staff.
Uniformed Sobel Westex staff will wear protective clothing and shoes at all times while on duty, or remove footwear entirely to comply with the standards of your home.
If you have ordered our Signature Four Seasons mattress, the in-home concierge visit may be scheduled after bed delivery has also been confirmed.
At the end of the in-home concierge visit, a review is arranged with the homeowner or their staff to provide comprehensive written material, explaining procedures for future laundering and care, as well as a card to contact the concierge for further help or advice.
Customers who make cumulative purchases of twenty thousand dollars (U.S. $20,000) in a single transaction through shop.fourseasons.com will receive an invitation to participate in an in-home concierge service from a Sobel Westex customer service representative (the “Concierge Perk”). The Concierge Perk shall consist of a one-time visit from a Sobel Westex concierge who will provide a specialized in-home linen and bedding preparation service, as further described at https://shop.fourseasons.com/pages/concierge. Customers may receive the Concierge Perk with each additional $20,000 transaction on shop.fourseasons.com.
Participation is voluntary, and limited to residents of the United States (other than Puerto Rico and other outlying islands and territories) and Canada who are eighteen years of age or older and who have agreed to and signed the Waiver and Release provided by Sobel Westex and Four Seasons in connection with the Concierge Perk. The Concierge Perk shall be subject to all terms and conditions of the Concierge Perk in effect at the time the service is rendered, such terms available at [https://shop.fourseasons.com/pages/concierge]. Void where prohibited, taxed or otherwise restricted. Except as required by law, the Concierge Perk is not transferrable and not redeemable for cash, and has no cash value. Not valid in conjunction with any other discount or offer. This offer does not apply to previous purchases (except to the extent of accumulated purchases), and does not cover taxes or expedited shipping and handling. Four Seasons reserves the right to substitute a similar product of equal or greater value if the Perk becomes unavailable. Four Seasons reserves the right to extend, modify, eliminate or reduce this offer at any time. Offer fulfilled by Sobel Westex, Inc.