This cookie notice relates to your use of the Four Seasons Online Shop website, et Please read this cookie notice carefully as it contains important information on who we are and how we use cookies on the website. This notice should be read together with the Sobel Westex Privacy Policy which sets out how and why we collect, store, use and share personal information, as well as your rights in relation to your personal information and details of how to contact us.

Who we are

This website is operated by Westex, Inc. (“Sobel”) under a license from Four Seasons Hotels Limited (along with its affiliates, “Four Seasons”). The terms “we”, “us” and “our” in this cookie notice refer only to Sobel and its affiliates and subsidiaries.

Throughout the Four Seasons Online Shop website we may link to other websites owned and operated by Four Seasons or trusted third parties. These websites may also use cookies or similar technologies in accordance with their own policies and notices. For privacy information relating to these third party websites, please consult their policies as appropriate. To understand how Four Seasons uses cookies on, please see Four Seasons’ privacy notice (available here). 


A cookie is a small text file which is placed onto your device (e.g., computer, smartphone or other electronic device). We, or our third party partners, use cookies on the Four Seasons Online Shop website to help optimize your experience when using the Four Seasons Online Shop.

For example, we may monitor how many times you visit the Four Seasons Online Shop website, which pages you go to, as well as collect traffic data, location data and the originating domain name of your internet service provider. For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

Types of cookies we use

We may use the following types of cookies:

  • Strictly necessary cookies. The website requires these cookies to properly operate or provide necessary functions relating to the services you request. They include, for example, cookies enabling you to securely log into our website, use a shopping cart or purchase products when checking out. These cookies do not gather any information about you that could be used for marketing or tracking your browsing history on other websites, services or applications.
  • Performance cookies. These cookies allow us and our third-party service providers to analyze the performance of the website, and to improve the Four Seasons Online Shop. For example, these cookies recognize and count the number of website visitors and see how visitors move around the website. This helps us improve how the website works by ensuring that users can easily find what they need. These cookies generate aggregate statistics that are not associated with an individualized profile.
  • Functional cookies. These cookies enable helpful website functions that improve your website experience. By recognizing you when you return to the Four Seasons Online Shop website, these cookies allow us to personalize content for you, or remember your preferences (for example, your choice of language or region). These cookies are not strictly necessary, but can enhance your experience.
  • Targeting cookies. These cookies enable different advertising related functions. They may allow us to record information about your visit to the website, such as pages visited, links followed, and videos viewed so we can make the website and the advertising displayed on it more relevant to your interests.

Consent to use cookies and changing settings

Where necessary, , except where they are essential for us to provide you with a service that you have requested (e.g., to enable you to put items in your shopping cart and use our check-out process).

You can withdraw your consent to the use of non-strictly necessary cookies or manage any other cookie preferences by using the cookie banner on our websiteIt may be necessary to refresh the page for the updated settings to take effect.

If you do not want to accept cookies, you may be able to block them by adjusting the settings on your internet browser. Please note that because this is a setting on your browser, this adjustment may also block cookies for any website you visit. You can visit, which provides detailed information on managing cookies in popular browsers.

Blocking cookies may affect your ability to benefit from the conveniences afforded by the use of cookies, may affect your ability to use certain customization features associated with creating a user profile, and, in the case of cookies that are strictly necessary for the website to operate properly, may affect your experience of the Four Seasons Online Shop website.

Third party access to cookies

The cookies we use will only be accessed by us and those third parties named in the table below for the functions referred to in this cookie notice. Those cookies will not be accessed by any other third party.  

How to contact us

If you have any concerns, complaints, or if you would like further information regarding our use of cookies on the Four Seasons Online Shop, please contact us at

Our use of cookies

The table below provides more information about the specific cookies used on the Four Seasons Online Shop: